Privacy Policy

Nutralumi LLC ("Nutralumi," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nutralumi.com and purchase our products.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Make a purchase on our website
• Create an account
• Sign up for our newsletter
• Contact our customer support
• Participate in promotions or surveys

This information may include:

• Name, email address, phone number
• Billing and shipping address
• Payment information (processed securely by our payment processor)
• Order history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on site
• Referring website or source
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Send promotional emails and SMS messages (with your consent)
• Improve our website and products
• Prevent fraud and enhance security
• Comply with legal obligations

3. SMS/Text Message Marketing

If you opt-in to receive SMS messages from Nutralumi, you consent to receive recurring automated promotional and transactional text messages at the phone number provided. Message frequency varies.

Consent: Your consent to receive SMS messages is not a condition of any purchase. You can opt-in during checkout or through our contact form.

Opt-Out: Reply STOP to any message to unsubscribe. Reply HELP for assistance. Message and data rates may apply.

Data Sharing: We do not sell, rent, or share your phone number or SMS consent information with third parties for their marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

We may use third-party analytics services (such as Google Analytics) to help us understand how visitors use our site. These services may collect information about your online activities over time and across different websites.

5. Information Sharing

We may share your information with:

• Service Providers: Third parties who help us operate our business (payment processors, shipping carriers, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Disable cookies through your browser settings
• Request information about data we hold about you

California residents may have additional rights under the CCPA. Contact us for more information.

8. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: