Terms of Service
Last Updated: January 5, 2025
Welcome to Nutralumi. By accessing or using our website (nutralumi.com) and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By accessing our website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or purchase our products.
2. Products and Services
Nutralumi sells vitamins, dietary supplements, and related health products. Our products are:
- Manufactured in GMP-certified facilities in the USA
- Third-party tested for purity and potency
- Intended for adults 18 years and older
- Not intended to diagnose, treat, cure, or prevent any disease
3. FDA Disclaimer
These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. The information provided on this website is for informational purposes only and is not intended as a substitute for advice from your physician or other healthcare professional.
Always consult with a qualified healthcare provider before starting any new supplement regimen, especially if you are pregnant, nursing, have a medical condition, or are taking medications.
4. Orders and Payment
By placing an order, you represent that:
- You are at least 18 years of age
- The information you provide is accurate and complete
- You are authorized to use the payment method provided
We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions.
5. Pricing and Availability
All prices are listed in US dollars. We reserve the right to change prices at any time without notice. While we strive to keep all products in stock, availability is not guaranteed. In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price.
6. Shipping Policy
We offer shipping within the United States. Standard shipping typically takes 5-7 business days. Expedited options may be available at checkout.
- Orders are processed within 1-2 business days
- Tracking information is provided via email
- We are not responsible for delays caused by shipping carriers
- Risk of loss passes to you upon delivery to the carrier
7. Return and Refund Policy
180-Day Money-Back Guarantee
We offer a 180-day money-back guarantee on all purchases. If you are not satisfied with your purchase for any reason, contact us within 180 days of your purchase date for a full refund of the product price.
Refund conditions:
- Contact customer support to initiate a return
- Refunds are processed to the original payment method
- Refunds are typically processed within 5-7 business days
- Shipping costs are non-refundable
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Nutralumi or its content suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent.
9. User Conduct
You agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Submit false or misleading information
- Use automated systems to access the website without permission
10. Limitation of Liability
To the maximum extent permitted by law, Nutralumi shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our website or products. Our total liability shall not exceed the amount you paid for the product(s) giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Nutralumi, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or violation of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in Salt Lake County, Utah.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified Terms.
14. Contact Information
For questions about these Terms of Service, please contact us:
Nutralumi LLC
2150 South 1300 East, Suite 500
Salt Lake City, UT 84106
Email: legal@nutralumi.com
Phone: 1-800-NUTRALUMI