Shipping & Returns
Fast, reliable shipping and a hassle-free return policy. Your satisfaction is guaranteed.
Shipping Options
All orders are processed within 1-2 business days.
Standard Shipping
5-7 Business Days
FREE on orders $50+
$4.99 for orders under $50
Expedited Shipping
2-3 Business Days
$9.99
Available at checkout
Priority Shipping
1-2 Business Days
$14.99
Order by 12pm EST for same-day processing
Shipping Locations
We currently ship to all 50 US states. Orders to Hawaii, Alaska, and US territories may require additional processing time. PO Boxes are accepted for standard shipping only.
180-Day Money-Back Guarantee
We stand behind every product we sell. If you're not completely satisfied with your purchase, return it within 180 days for a full refund of the product price.
- Full refund, no questions asked
- Keep the bottles - no return shipping needed
- Refunds processed within 5-7 business days
How to Request a Return
- 1
Contact Support
Email support@nutralumi.com or call 1-800-NUTRALUMI
- 2
Provide Order Details
Share your order number and reason for return
- 3
Receive Your Refund
Refund issued to original payment method
Frequently Asked Questions
How do I track my order?
Once your order ships, you'll receive an email with tracking information. You can also log into your account to view order status.
Do you ship internationally?
Currently, we only ship within the United States. We're working on expanding to international destinations.
What if my package is lost or damaged?
Contact us immediately at support@nutralumi.com. We'll work with the carrier to locate your package or send a replacement.
Can I change my shipping address after ordering?
Contact us within 2 hours of placing your order. Once shipped, we cannot modify the address.
Need Help?
Our customer support team is available Monday-Friday, 9am-5pm MST.